1. NO internet connection to the gateway datawire
2. Datawire provision required
Please call SW Merchant Services Group office at 1(866) 477-8088 for assistance.
First Data FD130 – How To Set Date and Time
1. Press CLEAR to return back to HOME screen
2. Press ORANGE WRENCH/HAMMER (Upper Right Corner)
3. Press DATE / TIME
4. Enter NEW date MMDDYYYY
5. Press ENTER
6. Enter NEW time HHMMSS (Military Time)
7. Press ENTER
8. Press CLEAR to return back to HOME screen
First Data FD130 – How To Test A Network Connection
1. Press CLEAR to return to HOME screen
2. Press ORANGE WRENCH/HAMMER (Upper Right Corner)
3. Press LAN
4. Press PING
5. Enter IP Address to ping – www.yahoo.com
6. Press ENTER
INTERNET UP AND RUNNING –> IP Address RESPONSE = XXms
NO INTERNET CONNECTION –> DNS FAILED 2742 RESPONSE = NONE
7. Press CLEAR twice to return back to HOME screen
First Data FD130 – How To Print Reports
1. Press OTHER
2. Press REPORT
3. Select PRINT REPORTS
4. Select the desired report type to print
Report prints
First Data FD130 – How To Reprint A Sales Receipt By SEQ Number
1. Press OTHER
2. Select REPRINT
3. Enter a transaction SEQ# or press Enter to reprint the last transaction
The terminal re-prints the sales receipt.
Clover – How To Create a Custom Tender Type
1. Click Setup app
2. Click Payments section
3. Under Tender Types, click Add Tender Type
4. Key in the new Tender type name
5. Check Opens cash drawer if you like for the cash drawer to open when a customer uses this tender type to pay
6. Click Save
Ingenico ICT250 – How To Change the Communication from Dial to Internet
1. Press [.,#]
2. Press 3 for Setup Menu
3. Press 2 for Comunicaitons
4. Press 1 for ComsPriority
5. Press 1 for Vantiv
6. Key in 210 (Internet) from 100 (Dial) and press green key [Enter]
7. Press 2 for FAPS Gift
8. Key in 210 (Internet) from 100 (Dial) and press green key [Enter]
9. Press 3-Host Services
10. Key in 210 (Internet) from 100 (Dial) and press green key [Enter]
11. Press Red key 2 times to get back to the main Menu
VeriFone VX520 – How To Darken Printing
1. Press F2 and F4 at the same time
2. Prompt for the password and key in 1 alpha alpha 66831
3. In system mode, press 1 for Edit Parameters
4. Press ENTER to select Group 1
5. Prompt for the password and key in 1 alpha alpha 66831
6. Press ENTER at “File: CONFIG.SYS”
7. Press 1 to add a New Parameter
8. Key in the name of the parameters * 3 alpha 2 alpha 7 alpha alpha 5 alpha alpha (*DARK) and press Enter
9. Key in the value which should be 5 for optimal output and press ENTER
10. Press the red CANCEL button to return to the Verix Terminal MGR menu
11. Press 3 for Restart
12. Press F3 for CREDIT/DEBIT to activate the application
Ingenico ICT250 – Duplicate Batch Error – Vantiv
1. How to Delete the Batch
a. Press the (.,#*) key
b. Press 2 for Batch Menu
c. Press 4 for Delete Batch
d. Press 1 for Vantiv
e. Press 2FF to spell B for admin name
f. Press ENTER
g. Press 2FF8432677 for admin password
h. Press ENTER
i. Press F1 for Yes to delete batch
2. After you delete the batch it will return to Batch Menu, need to increment batch number
a. Press 3 to Change Batch #
b. Have merchant read current batch #
c. Enter the next batch number and press enter
d. Press the red key two times to exit
Aldelo – 3251 Error
You will need to perform Jet Compact for the Aldelo’s database
ALWAYS BACKUP your database before you do anything with it
1. Shut down the Aldelo for Restaurants on all stations.
2. Navigate to your database (default location = C:\Documents and Settings\All Users \Application Data\Aldelo\Aldelo for Restaurants\Databases\Live).
3. Right click on your database and select “COPY”.
4. Right click on a blank spot in the same window and select “PASTE”. This will place a new file in the window named “Copy of yourrestaurantname.mdb”.
5. Right click on your database and rename by placing a number in front of the name (ie -1yourrestaurantname.mdb).
6. Navigate to C:\Program Files\Aldelo\Aldelo for Restaurants\JetComp.exe (in newer versions C:\Program Files\Aldelo\Aldelo for Restaurants\Aldelo for Restaurants POS\JetComp.exe).
7. Click the three dots after the Source field
8. Find your renamed database and double click on it
9. Now click the three dots after the Destination field
10. Choose the same database with the name change
11. Now put your curser in the Destination field
12. Remove the number from your database name that you added earlier
13. Mark the 3x database format and click “COMPACT”. If you get an error message click “OK” and mark the 4x database format and click “COMPACT”.
14. Wait for the blue line to go away and it to say READY in the lower left hand corner.
15. Exit the Jet comp program and launch the Aldelo for Restaurants.
Note – if you receive an error message on both the 3x and 4x formats your database may be beyond repair. You can try to repeat the steps above or revert to your most recent backup.